Terms of Use
Last updated: April 2026
1. Introduction
Welcome to Get Guide On. These Terms of Use govern your use of our website located at www.getguideon.com and our mobile network comparison service.
By using our website or calling our service, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.
2. About Us
Get Guide On is a UK-based independent mobile network comparison service. We guide users to find better mobile phone plans by comparing deals from all major UK networks.
Business name: Get Guide On
Email: info@getguideon.com
Phone: 0800 845 6990
We are not a mobile network. We do not provide mobile phone services directly. We are an independent comparison and guidance service.
3. Our Service
Our service helps you compare mobile phone plans from various UK networks. When you call us, we:
Listen to your needs (data usage, budget, contract preferences, roaming requirements)
Compare available plans from multiple networks
Guide you to the plan that best suits your needs
Help you complete your switch if you choose to proceed
Our service is free for you. We may earn a commission from mobile networks when you switch through us. This does not affect the price you pay.
4. No Advice or Guarantee
While we guide you to find the best plan based on the information you provide, please note:
We do not provide legal or financial advice
We do not guarantee that any specific plan is available at the time you call
Network prices, terms, and availability may change without notice
We are not responsible for the actions, policies, or services of any mobile network
You should review the terms and conditions of any mobile network before committing to a contract.
5. Your Responsibilities
When using our service, you agree that:
The information you provide to us (usage, budget, preferences) is accurate and truthful
You are at least 18 years old
You have the authority to enter into a mobile contract on your own behalf or on behalf of anyone you represent
You will not misuse our website or service
You will not attempt to damage, disrupt, or gain unauthorised access to our website
6. Accuracy of Information
We strive to ensure that the information on our website is accurate and up to date. However:
Mobile network plans, prices, and offers change frequently
We may not always reflect the very latest changes immediately
We do not guarantee that all information on our website is completely accurate, current, or error-free
For the most accurate and current information, please call us directly.
7. Intellectual Property
All content on our website, including but not limited to:
Text, headings, and descriptions
Logos, icons, and images
Design, layout, and graphics
Brand name “Get Guide On”
is owned by or licensed to Get Guide On and is protected by UK and international copyright laws.
You may not:
Copy, reproduce, or distribute any content without our written permission
Use our logo or brand name without our written permission
Republish any part of our website on another website or platform
You may share links to our website for personal, non-commercial purposes.
8. Links to Third-Party Websites
Our website may contain links to third-party websites (such as mobile network websites). These links are provided for your convenience only.
We do not control, endorse, or take responsibility for:
The content of any third-party website
The privacy practices of any third-party website
Any products or services offered on third-party websites
You access third-party websites at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law:
We provide our website and service “as is” without any warranties, express or implied
We do not warrant that our website will be uninterrupted, error-free, or free from viruses
We are not liable for any loss or damage arising from your use of our website or service
We are not liable for any decision you make to switch mobile networks based on our guidance
Our total liability to you for any claim arising from your use of our service is limited to £100
Nothing in these terms excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded or limited by UK law
10. Indemnification
You agree to indemnify and hold Get Guide On harmless from any claims, losses, damages, or expenses (including legal fees) arising from:
Your breach of these Terms of Use
Your misuse of our website or service
Your violation of any law or third-party rights
11. Termination
We reserve the right to:
Suspend or terminate your access to our website at any time, without notice, for any reason
Discontinue our service at any time
Remove any content from our website at our discretion
If we terminate your access, these Terms of Use will still apply to any prior use of our service.
12. Changes to These Terms
We may update these Terms of Use from time to time. When we make changes:
The “Last updated” date at the top of this page will change
Material changes will be notified on our website
Your continued use of our website after changes are made constitutes your acceptance of the updated terms. Please check this page regularly.
13. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Severability
If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall be deemed severed from these terms and shall not affect the validity and enforceability of the remaining provisions.
15. Entire Agreement
These Terms of Use constitute the entire agreement between you and Get Guide On regarding your use of our website and service. They supersede any prior agreements or understandings, whether written or oral.
16. Contact Us
If you have any questions about these Terms of Use:
Email: info@getguideon.com
Phone: 0800 845 6990