1. Our Promise to You
Get Guide On is completely free for you. We never ask for your payment details. No subscription. No hidden fees. No surprises.
So how do we stay in business?
This page explains exactly how we earn money. We believe in complete transparency.
2. How We Earn Commission
When you switch to a new mobile network through our guidance, that network pays us a small one-time commission.
You pay nothing extra. The price you see is exactly what the network charges. The commission comes from the network’s marketing budget, not from your pocket.
Think of it this way:
You get: Lower monthly bills, expert guidance, free service
Networks get: A new customer
We get: A fair reward for finding you the right plan
This is how comparison sites have worked for years. It is transparent, fair, and legal.
3. Does Commission Affect Your Price?
No. Absolutely not.
The price you pay for your mobile plan is exactly the same whether you switch through us or go directly to the network. We do not add any markup. We do not charge any fees.
The network pays us separately. Your price is unaffected.
4. Do We Recommend Plans Just for Higher Commission?
No. We guide you to the best plan for YOUR needs, not for our commission.
Here is why:
Most networks pay similar commission rates
Our business depends on your trust
If we guide you badly, you will not recommend us to friends
We want you to save money and be happy with your plan
Our only goal is to guide you to the right plan for your usage, budget, and preferences.
5. What If You Do Not Switch?
That is completely fine.
If you call us and decide not to switch networks, you pay nothing. We do not charge for advice. We do not pressure you.
You can call us, ask questions, get guidance, and walk away with no obligation. That is our promise.
6. Other Ways We Earn
Currently, commissions from mobile networks are our only source of income.
We do not:
Sell your personal data
Show paid advertising on our website
Charge you any fees
Accept payment from networks to prioritise their plans over others
If this changes in the future, we will update this page and notify you clearly.
7. Why We Are Transparent About This
UK consumer laws require us to be clear about how we earn money. But beyond legal requirements, we believe transparency is the right thing to do.
You deserve to know:
That our service is free for you
How we stay in business
That your price is never higher because of us
No small print. No tricks. Just honest guidance.
8. Summary
| You should know | What this means |
|---|---|
| Our service is free | You never pay us anything |
| Networks pay us commission | When you switch through us, the network pays us a small fee |
| Your price is unaffected | You pay exactly what the network charges |
| We guide based on your needs | Not based on who pays us more |
| No obligation | You can call, ask questions, and walk away for free |
9. Questions?
If you have any questions about how we earn money or our commission relationships with mobile networks:
Email: info@getguideon.com
Phone: 0800 845 6990